Gym Business

Training a New Membership Adviser: What the First 14 Days Should Look Like

Training a New Membership Adviser: What the Fir...

Sales staff turnover is normal. Losing your sales process every time someone leaves is not. A fourteen-day onboarding structure for new membership advisers — and the step most clubs skip.

Training a New Membership Adviser: What the Fir...

Sales staff turnover is normal. Losing your sales process every time someone leaves is not. A fourteen-day onboarding structure for new membership advisers — and the step most clubs skip.

The Membership Consultation: Why Most Gyms Ask the Right Questions in the Wrong Order

The Membership Consultation: Why Most Gyms Ask ...

Most membership consultations fail in the first four minutes — not because the adviser said the wrong thing, but because the order was wrong. The four things you need to...

The Membership Consultation: Why Most Gyms Ask ...

Most membership consultations fail in the first four minutes — not because the adviser said the wrong thing, but because the order was wrong. The four things you need to...

Why Gym Members Cancel — And Why the Win-Back Offer Comes Too Late

Why Gym Members Cancel — And Why the Win-Back O...

Members decide to leave weeks before they hand in their notice. Here are the four stages of a cancellation, why win-back offers arrive too late, and three points where a...

Why Gym Members Cancel — And Why the Win-Back O...

Members decide to leave weeks before they hand in their notice. Here are the four stages of a cancellation, why win-back offers arrive too late, and three points where a...