Gym Business

Velion Physique gym growth systems cover, illustrating an article on training new gym sales staff in their first 14 days

Training a New Membership Adviser: What the Fir...

Sales staff turnover is normal. Losing your sales process every time someone leaves is not. A fourteen-day onboarding structure for new membership advisers — and the step most clubs skip.

Training a New Membership Adviser: What the Fir...

Sales staff turnover is normal. Losing your sales process every time someone leaves is not. A fourteen-day onboarding structure for new membership advisers — and the step most clubs skip.

Velion Physique gym growth systems cover, illustrating an article on asking membership consultation questions in the right order

The Membership Consultation: Why Most Gyms Ask ...

Most membership consultations fail in the first four minutes — not because the adviser said the wrong thing, but because the order was wrong. The four things you need to...

The Membership Consultation: Why Most Gyms Ask ...

Most membership consultations fail in the first four minutes — not because the adviser said the wrong thing, but because the order was wrong. The four things you need to...

Velion Physique gym growth systems cover, illustrating an article on why gym members cancel and how to prevent it

Why Gym Members Cancel — And Why the Win-Back O...

Members decide to leave weeks before they hand in their notice. Here are the four stages of a cancellation, why win-back offers arrive too late, and three points where a...

Why Gym Members Cancel — And Why the Win-Back O...

Members decide to leave weeks before they hand in their notice. Here are the four stages of a cancellation, why win-back offers arrive too late, and three points where a...