{"product_id":"new-member-30-day-onboarding-system","title":"New Member 30-Day Onboarding System","description":"\u003cp\u003eA membership is signed, and then the club goes quiet. The new member leaves motivated but still unsure about the equipment, the etiquette, where to start and whether they belong. The first 30 days decide whether the purchase becomes a habit.\u003c\/p\u003e\u003cp\u003eThis system replaces \"come whenever\" with a defined journey: a real handoff, a first visit that ends in a manageable win, and a second visit that already has a date.\u003c\/p\u003e\u003ch3\u003eWhat you will install\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eA clean handoff from sale to service with named ownership\u003c\/li\u003e\n\u003cli\u003eA 30-day journey with moments, messages and attendance triggers\u003c\/li\u003e\n\u003cli\u003eFirst-visit and orientation standards that reduce intimidation instead of adding to it\u003c\/li\u003e\n\u003cli\u003eScripts for absence, uncertainty, feedback and milestone recognition\u003c\/li\u003e\n\u003cli\u003eCohort metrics and a monthly manager audit\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhat is inside\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eThe START framework: Secure handoff, Take away uncertainty, Achieve early win, Repeat quickly, Track and tailor\u003c\/li\u003e\n\u003cli\u003eA sales-to-service handoff form with what to capture and what to avoid capturing\u003c\/li\u003e\n\u003cli\u003eThe 30-day journey mapped from day 0 to day 30, with the team action per stage\u003c\/li\u003e\n\u003cli\u003eA day 0 checklist to complete before the member leaves the building\u003c\/li\u003e\n\u003cli\u003eAn attendance trigger model with the question to check before intervening\u003c\/li\u003e\n\u003cli\u003eFive member-facing scripts, from welcome message to the day-30 review\u003c\/li\u003e\n\u003cli\u003eResponsibility matrix with primary owner, backup and deadline per task\u003c\/li\u003e\n\u003cli\u003eCohort dashboard: first-visit rate, day-7 active, day-30 active, orientation completion, trigger response completion\u003c\/li\u003e\n\u003cli\u003ePrintable worksheets: onboarding blueprint, new member case review, first-visit quality review\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWho it is for\u003c\/h3\u003e\u003cp\u003eGym owners, managers, coaches, front desks and member-experience teams.\u003c\/p\u003e\u003ch3\u003eWho this is not for\u003c\/h3\u003e\u003cp\u003eThis is not a training programme and not a coaching curriculum. Staff should stay within their qualification: medical concerns are routed, not diagnosed, and no health outcome is guaranteed to anyone.\u003c\/p\u003e\u003ch3\u003eFormat\u003c\/h3\u003e\u003cp\u003eDigital PDF, English, Operator Edition. Instant download after purchase. Licensed for the purchasing individual or licensed studio team; not for resale or redistribution.\u003c\/p\u003e\u003chr\u003e\u003ch3\u003ePart of a larger system\u003c\/h3\u003e\u003cp\u003eOnboarding can only deliver on the promises the sale actually made. Those promises are set in the master playbook: \u003ca href=\"https:\/\/velionphysique.com\/products\/ultimate-gym-membership-sales-system\"\u003eThe Ultimate Gym Membership Sales System\u003c\/a\u003e.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003eGet the complete system\u003c\/h3\u003e\n\u003cp\u003eThis module is one of seven. The \u003ca href=\"\/en-au\/products\/gym-growth-systems-complete-operator-library\"\u003eComplete Operator Library\u003c\/a\u003e holds all of them — the frontline sales playbook plus onboarding, retention, referrals, no-show recovery, lead reactivation and the KPI scorecard — for €199 instead of €269.93 bought separately.\u003c\/p\u003e","brand":"Velion Physique","offers":[{"title":"Default Title","offer_id":58694179488092,"sku":"VGS-ONB-EN-01","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/0501\/0780\/files\/05_New_Member_30_Day_Onboarding_System_EN_FINAL_Book_No_Gold_Frame.jpg?v=1786996819","url":"https:\/\/velionphysique.com\/en-au\/products\/new-member-30-day-onboarding-system","provider":"VelionPhysique","version":"1.0","type":"link"}